Terms and conditions

This Site is provided by Synthetic Experts as a service to its customers. Please review these terms and conditions which govern your use of the Site. Note that your use of syntheticexperts.com (the “Site”) constitutes your unconditional agreement to be bound by these terms and conditions (the “Terms”), Synthetic Experts Shipping Policy, Synthetic Experts Return Policy and Synthetic Experts Privacy and Security Statement.

1. Your Use of the Site

1.1 Your use of the Site constitutes your acceptance of the Terms. By accepting the Terms through your use of the Site, you certify that you are the age of majority in your jurisdiction of residence. If you are under the applicable age of majority, you may only use the Site under the supervision of your legal parent or guardian who has agreed to the Terms. If you are the legal parent or guardian, you agree to monitor and supervise the minor’s use of the Site and agree to be responsible for such minor’s use of the Site, including any financial charges or legal liability incurred.

1.2 If we determine that a person under the age of majority has provided personal information to the Site, we will delete that information as soon as practical. If you become aware that such information has been provided, please contact us at info@syntheticexperts.com so that we can delete that information.

1.3 You agree that you will not do any of the following (collectively, the “Code of Conduct”):

1.3.1 Restrict or inhibit any other visitor from using the Site, including, without limitation, by means of “hacking” or defacing any portion of the Site;

1.3.2 Use the Site or content on or from the Site for any unlawful purpose;

1.3.3 Express or imply that any statement you make is endorsed by Synthetic Experts or its subsidiary, parent, or affiliate companies;

1.3.4 Submit data or information or otherwise transmit material through the Site that is (i) copyrighted, protected by trade secret, or otherwise subject to third party proprietary or intellectual property rights, including privacy and publicity rights, unless you are the lawful owner of such rights or have permission from the rightful owner to submit or transmit such data or information; (ii) is unlawful, obscene, defamatory, libelous, threatening, fraudulent, abusive, pornographic, harassing, or encourages conduct that would be considered a criminal offense, or does or would give rise to civil liability or violate any law, rule, or regulation, or is otherwise objectionable, or infringes Synthetic Experts or any third party’s intellectual property rights or other rights; (iii) is intended to victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of age, disability, ethnicity, gender, race, religion, or sexual orientation; or (iv) is non-public information about a company or individual without the express written authorization to do so;

1.3.5 Engage in spamming, flooding, phishing, or other activity intended to gather information unlawfully;

1.3.6 Transmit any software or other materials that contain any harmful or malicious code, including without limitation viruses, worms, time bombs, date bombs, trojan horses, and defects;

1.3.7 Modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any portion of the Site;

1.3.8 Remove any copyright, trademark, or other notices of proprietary rights contained on the Site;

1.3.9 “Frame” or “mirror” any part of the Site without Synthetic Experts prior written authorization;

1.3.10 Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure, or presentation of the Site or its contents;

1.3.11 Harvest or collect information about Site visitors;

1.3.12 Take any action that imposes an unreasonable or disproportionately large load on Synthetic Experts infrastructure.

2. Information Posted on the Site

2.1 The information and materials on the Site (the “Materials”) are provided for your review in accordance with the Terms. However, the Materials do not necessarily reflect the opinions of Synthetic Experts or any of its affiliates, subsidiaries, or agents.

2.2 At Synthetic Experts, we carry our own brandnames. Unless indicated otherwise, most products and services featured on the Site are available directly from or through Synthetic Experts. Synthetic Experts has made a conscious effort to display and describe its products and services accurately. Synthetic Experts is also improving its products and services and may update the Materials at any time and without notice.

2.3 2.3 Synthetic Experts cannot and does not guarantee the accuracy or completeness of the Materials, including, without limitation, prices, product images, specifications, dimensions, availability, and services. The Materials may contain technical inaccuracies and typographical errors and Synthetic Experts reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request. Synthetic Experts is not responsible and shall not be liable to you or anyone else for reliance upon the pricing or product information contained on the Site. Products and services are the responsibility of the manufacturer and service provider, respectively, and subject to the warranties offered by such manufacturer or service provider. Without limiting the generality of any other terms and conditions regarding the supply of products and services, Synthetic Experts does not accept liability for any errors or omissions which may be found on the Site or for unavailability of any product. The information on this website is based on the data available to Synthetic Experts when this website was developed and is the best we were able to obtain overall. Despite the care taken by Synthetic Experts, errors may have occurred. No guarantee, implied or explicit, is made with respect to the Synthetic Experts website and/or the information contained therein. For a precise description of any product, please refer to the text that appears in the description of the illustrated product. Synthetic Experts reserves the right to cancel an online order at any time without notice.

2.4 The prices of products featured on this website may differ from the prices shown in stores for the same products. The prices of identical products may also vary by store.

3. Your Orders

3.1 All billing and registration information provided by you must be accurate, complete, and correct. Submitting inaccurate, incomplete, or incorrect information constitutes a breach of the Terms. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the items, products, and/or services that you have requested.

3.2 Synthetic Experts and its affiliates and subsidiaries reserve the right, at their sole discretion, to refuse service and to terminate accounts if Synthetic Experts believes in its sole discretion that customer conducts violates applicable law, the Terms, or the Privacy and Security Statement, or is harmful to the interests of Synthetic Experts, its subsidiaries, or its affiliates, or for any other reason.

3.3 An order acknowledgement via email is automatically generated and the receipt of such an acknowledgement does not guarantee the acceptance of an order.

3.4 All items and products purchased through the Site are made pursuant to a shipment contract. The risk of loss and title for such titles pass to you upon Synthetic Experts delivery of the items or products to the carrier.

4. Copyrights, Trademarks, and Patents

4.1 The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of Synthetic Experts and protected by applicable copyright laws.

4.2 Synthetic Experts grants you permission to view and use content and software made available to you on the Site in connection with your use of the Site only. Any other use, including, without limitation, the reproduction, modification, distribution, transmission, republication, display, or performance, of the content or software on the Site is strictly prohibited. Synthetic Experts and its affiliates, subsidiaries, suppliers, and licensors expressly reserve all intellectual property rights in all text, products, technology, content, and all other material that appears on the Site. Accessing the Site does not confer and shall not be construed as conferring on you or anyone else any license to Synthetic Experts or any third party’s intellectual property rights.

4.3 The Site may contain additional proprietary notices and copyright information, the terms of which must be observed and followed.

4.4 The names, trade names, logos, service marks, trademarks, and trade dress (collectively, “Trademarks”) on the Site are registered and unregistered trademarks of Synthetic Experts, its affiliates and other parties. Use of the Site in no way grants any license or right to use any Trademark displayed on the Site. Synthetic Experts require prior written approval for the use of “Synthetic Experts”, as part of a link to or from any website. Synthetic Experts, its affiliates and licensors also require prior written approval to use the Synthetic Experts Logo, Synthetic Experts name, and any other Synthetic Experts related marks in any form of advertising or any other public use.

5. Disclaimer of Warranties and Limitation of Liability

5.1 You assume all responsibility and risk for the use of the site and the internet in general. The site, the materials, any content, and all products and services offered through the site are provided “as is” and “as available” and without warranties or representations of any kind, either express or implied. To the fullest extent permissible by applicable law, Synthetic Experts, all of Synthetic Experts subsidiary, parent, or related companies, call centers, and all of their respective officers, director, employees, attorneys, agents, and representatives disclaim all warranties, representations and conditions in connection with the site and any content, express or implied, including without limitation implied warranties of title, non-infringement, accuracy, merchantability, and fitness for a particular purpose, and any warranties that may arise from course of dealing, course of performance, or usage of trade. Applicable law may not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you.

5.2 Synthetic Experts and its licensors, suppliers, advertisers, sponsors, agents, and representatives do not warrant that your use of the site will be uninterrupted, error-free, or secure, that defects will be corrected, or that the site or the server(s) on which the site is hosted are free of viruses, bugs, or other harmful components. You acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed to access and use the site, and all charges related thereto. You assume all responsibility and risk for your use of the site and your reliance thereon. No opinion, advice, or statement by Synthetic Experts, or Synthetic Experts licensors, suppliers, advertisers, sponsors, agents, members, or visitors, whether made on the site or otherwise, shall create any warranty.

5.3 You expressly acknowledge and agree that Synthetic Experts shall have no liability or responsibility whatsoever for: (1) any unauthorized access to or use of servers on which the site is hosted and/or on which any of your personal information and/or financial information stored therein; (2) any interruption or cessation of transmission to or from the site; (3) any bugs, viruses, worms, trojan horses, defects, date bombs, time bombs, or other items of a harmful nature which may be transmitted to or through the site by a third party; and/or (4) any errors, mistakes, inaccuracies, or omissions in any materials, or for any loss or damages of any kind incurred as a result of the use of any materials posted, emailed, transmitted, or otherwise made available via the site. Synthetic Experts does not warrant, endorse, guarantee, or assume responsibility for any hyperlinked site.

5.4 You agree that Synthetic Experts and its affiliates, parents, and subsidiaries will not be responsible or liable for damages of any kind arising out of your use of the site, including, without limitations, direct, indirect, special, incidental, punitive, and consequential damages, and damages resulting from the loss of use, data, profits, or business interruption arising from or in any way connected with the use of the site. This also includes delays in being able to use the site, the inability to use the site, or any portion thereof, or any hyperlinked website, whether based on tort, negligence, strict liability, or otherwise, even if Synthetic Experts and/or its subsidiaries and affiliates were aware or had been advised of the possibility of such damages. This disclaimer constitutes an essential part of these terms.

5.5 You should use your best judgment and exercise caution where appropriate, as with the purchase of any product or service through any medium or in any environment. Your use of the site and any materials provided through the site are entirely at your own risk.

6. Indemnification

6.1 You agree to indemnify, defend, and hold harmless Synthetic Experts and its subsidiaries and affiliates and their respective employees, attorneys, assigns, successors-in-interest, contractors, vendors, suppliers, licensors, licensees, and sublicensees, from and against any and all claims, damages, causes of action, costs (including reasonable attorneys’ fees), and other expenses that arise directly or indirectly out of or from: (1) your actual or alleged breach of these Terms, including, without limitation, the Code of Conduct; (2) any allegation that any Content or other material you have submitted or transmitted to the Site infringe, misappropriate or otherwise violate the copyright, trademark, trade secret, or other intellectual property rights of any party; and/or (3) your activities or omissions in connection with the Site.

7. Dispute Resolution

7.1 Your use of the Site is unauthorized in any jurisdiction that does not give full effect to all provisions of the Terms. Synthetic Experts makes no representation or warranty that Materials and Content on the Site are appropriate or available for use in any particular jurisdiction. Use of the Site in any jurisdiction where all or any portion of the Site might violate any legal requirements is prohibited and you agree not to access the Site in any such jurisdiction. You are responsible for complying with all applicable laws. Any use in contravention of any provision of the Terms is at your own risk.

7.2 You agree that these Terms and your use of the Site will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies, and other dispute resolution organizations in Toronto, Ontario, in all disputes (i) arising out of, relating to, or concerning these Terms, the Site, and your use thereof; (ii) in which the Site and/or these Terms are an issue or a material fact; or (iii) in which the Site or these Terms are referenced in a paper filed in a court, tribunal, agency, or other dispute resolution organization.

7.3 You agree to waive, to the fullest extent allowed by applicable law, any claims for punitive or exemplary damages and any right to pursue claims on a class or consolidated basis or in a representative capacity, which relate in any way to the Site or these Terms.

7.4 Please read this section carefully because it affects rights that you might otherwise have. It provides for resolution of most disputes through arbitration instead of court proceedings.

7.4.1 Arbitration is final, binding, and subject to limited review by a court. You agree that this arbitration section shall survive termination of these Terms. This section shall be broadly interpreted to encompass all disputes or claims arising out of or relating to your use of the Site. Any dispute or claim made by you against Synthetic Experts or against any of Synthetic Experts subsidiary, parent, or affiliated companies arising out of or related to your use of the Site, whether based on contract, statute, tort, fraud, misrepresentation, or any other legal theory, will be resolved by binding arbitration.

7.4.2 The arbitration of any dispute or claim shall be conducted with the Rules of the American Arbitration Association and any such arbitration shall be brought and held in Toronto, Ontario, and will be conducted in the English language. An arbitrator may not (i) award relief in excess of or contrary to what these Terms provide; (ii) order consolidation or arbitration on a class wide or representative basis; or (iii) award punitive damages or any other damages aside from the prevailing party’s actual damages, except that the arbitrator may award on an individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute.

7.4.3 Any arbitration shall be confidential, and neither you nor Synthetic Experts may disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of enforcement or appeal of the arbitration award. The decisions of the arbitrators shall be binding and conclusive upon all parties involved, and any judgment or decision on any arbitration may be entered in and specifically enforced in any court having proper jurisdiction.

7.4.4 If any portion of this Section 9.4 is determined by a court to be inapplicable or invalid, then the remainder shall be given full force and effect.

7.4.5 All administrative fees and expenses of arbitration will be divided equally between you and Synthetic Experts. Each party will bear the expense of its own counsel, experts, witnesses, and preparation and presentation of evidence at any arbitration hearing.

8. Miscellaneous

8.1 You agree that Synthetic Experts may assign all or part of these Terms without such assignment being considered a change to these Terms and without providing notice to you. You agree that Synthetic Experts will be released from all liability upon assignment. The assignee shall have the same rights and obligations as the assignor.

8.2 You agree that information related to your use of the Site may be subject to legal process. Information and data that you submit to Synthetic Experts through the Site may be subject to legal process (e.g., a subpoena) by Synthetic Experts or a third party or government entity, even if that information has been deleted and only exists in backup form. You acknowledge and understand that Synthetic Experts will comply with all applicable legal obligations in making such information available pursuant to valid legal process. You acknowledge and agree that Synthetic Experts may have no obligation to give you notice of any legal process that may result in any information related to your use of the site being produced, discovered, or otherwise disclosed.

8.3 Synthetic Experts performance of these Terms and any other policy contained on the Site is subject to existing and future laws and legal process. Nothing in these Terms is in derogation of Synthetic Experts right to comply with law enforcement requests or requirements relating to your use of the Site or information given to or gathered by Synthetic Experts with respect to such use.

8.4 You agree that Synthetic Experts may change the terms and conditions (including, without limitation, the Terms) under which the Site is offered at any time and without notice to you.

8.5 You agree that no joint venture, partnership, employment, or agency relationship exists between you and service providers or suppliers or you and Synthetic Experts as a result of these Terms or your use of the Site.

8.6 Any rights not expressly granted to you herein are reserved by and to Synthetic Experts, its affiliates, subsidiaries, and licensors, and other third parties.

8.7 These Terms, the Privacy and Security Statement, and the applicable terms of sale constitute the entire agreement between you and Synthetic Experts with respect to the subject matter thereof. The Terms supersede all prior or contemporaneous communications and proposals, whether written, oral, or electronic, between you and Synthetic Experts with respect to the Site. No modification of the Terms shall be effective unless such modification is authored by Synthetic Experts or it is physically signed in blue ink by an executive officer of Synthetic Experts.

8.8 Any actual or alleged waiver by Synthetic Experts of any actual or alleged breach of the Terms by you shall not be deemed to be a waiver of any future breach.

8.9 A printed version of these Terms and/or any notice given by Synthetic Experts in electronic form shall be admissible in judicial and administrative proceedings based upon or relating to these Terms or your use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Synthetic Experts in printed form.

8.10 If any part of these Terms is found to be invalid or unenforceable under applicable law, you agree that the invalid or unenforceable provision will be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms shall continue to govern your use of the Site.


If you have questions or comments about these Terms and consitions, please contact us at:

Syn-X : Synthetic experts
2930 Boul. le Corbusier, Laval, QC H7L3M2
E: info@syntheticexperts.com
T: 1-855-240-8873