Orders from https://syntheticexperts.com cannot be cancelled, changed, or returned. Any synthetic flooring product that has been cut , altered or modified is non-returnable. It is the customer’s responsibility to order correct measurements/weight and verify those measurements upon deliver/pick up. All products sales are final and sold as is, without express or implied warranties. 

If a customer chooses to install a synthetic surface himself, customer waives and releases Syn-X, and its owners, employees, servants and agents, from any and all liability arising at law or in equity from injury, death or damage to persons and/or property in the loading, transportation, unloading, installation and/or use of product by Customer and/or its agents. By purchasing synthetic surfaces products you acknowledge and accept the terms of this RETURN, REFUND, AND CANCELLATION POLICY AND LIABILITY WAIVER.